| Minneapolis Washer & Stamping Inc has an ISO9001/2000 registered quality system. We are third party registered by DNV of Houston, Texas and our registration is good thru February, 2008.
MWS QUALITY POLICY
"We, the employees of MWS, through continual improvement of our quality management system and objectives, commit ourselves to be quality focused and customer driven by striving to provide the highest level of quality washers, on-time delivery, and customer satisfaction."
MWS QUALITY OBJECTIVES
The MWS quality policy and objectives are governed and achieved through the implementation, continued maintenance, and auditing of the QMS.
To fulfill its internal organizational goals, MWS has established quality objectives:
Customer Satisfaction is our top priority at MWS. Customer satisfaction surveys are sent out annually. The results are measured and monitored through our QMS committee meetings and continual improvement efforts.
Customer Complaints greatly affect the perception that customers have of MWS. By minimizing customer complaints, we will maximize product quality. Our goal to achieve less then .5% of sales on customer complaint costs.
Internal Nonconformances greatly affect the scheduling and delivery of product. By minimizing Internal NCR's, we will maximize product quality. Our goal is to achieve less then .5% of sales on Internal NCR's costs.
Production On-Time Delivery is a key measurement made by customers. Our goal of 98% on time delivery will make us a world-class supplier.
Safety is the top concern of the MWS. We strive to have no workplace accidents and provide a safe working environment for all Team Members .
Supplier / External Nonconformances greatly affect the scheduling and delivery of product. By minimizing External NCR's, we will maximize product quality. Our goal is to achieve less then .5% of sales on External NCR's costs.
Supplier Quality and On-Time Delivery results are tracked through our supplier evaluation program. MWS evaluates and selects suppliers and subcontractors based on their ability to supply product or service in accordance with MWS requirements. We have established a goal of 98% on time delivery with our approved suppliers.
MWS top management is responsible to ensure that the quality objectives, including those needed to meet requirements for product, are established at relevant functions and levels within the organization. The quality objectives are measurable and consistent with the quality policy.
|
